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Enquiries and reservations
+358-400-544663 Tiina Ekholm
email : info@luistokas.com
RESERVATION AND PAYMENT
Terms of reservation:
When making a reservation please
pay attention to the special
services/rules of the cottage
(e.g. special equipment for children,
equipment for handicapped, smoking
rules or animal rules).
After making a reservation the client
is receives bank transfer forms for
advance payment, concluding payment
or total payment of the rent.
If the reservation is made later than
30 days before the beginning of the rent
period, the whole rent must be paid in
advance. The reservation will be confirmed
when the first payment item is received.
If the rent is not paid by the due date,
the cottage owner has the right to cancel
the reservation. When arriving at
the cottage the client has to show
a receipt of the payment.
CANCELLATIONS AND CHANGES
A cancellation must always be made
in writing Cancellation day is
the day when the cottage owner has
received the information about
cancellation. If the customer shows
that the cancellation has been made
early enough to arrive at due date,
the cancellation will be accepted
even if it arrives late. A processing
charge of minimum 35 € will always
be required for cancellations.
THE RIGHT OF COTTAGE OWNER TO CANCEL A RESERVATION
The cottage owner has the right to cancel a reservation due to a force majeure. In cases like this the client is entitled to a refund.
COMPLAINTS
Possible complaints have to be made instantly at the emergence of the reason to the owner or the caretaker of the cottage.
OTHER ISSUES TO CONSIDER
The cottage folders have separate instructions for each cottage.
The owner is not responsible for inconvenience or costs caused by the nature conditions like insects or changes in the weather. |
Enjoy your stay in Luistokas
near the nature!
STAY AT THE HOLIDAY RESORT
The cottage is available for you from
arrival day at 15.00 till departure day at 12.00
The rent includes right to use the cottage,
equipment and the courtyard.
The cottage has tableware, furniture, mattresses,
pillows and blankets. The clients is expected
to bring with them their bed-linen. Firewood,
electricity and water are included in the rent.
DELIVERY OF KEYS
The keys to the cottage will be delivered in advance in the way agreed with the client.The client will return the keys according to instructions he will receive. For a missing key a compensation of 120€ may be charged.
NUMBER OF PERSONS
Only number of persons equivalent to beds is
allowed to stay in the cottage. Extra persons
are charged according to current price list.
Charge for unannounced persons is 20 €/day.
Use of camping trailers or tents without
permission is forbidden.
CLEANING
The client is responsible for cleanliness of the cottage and its courtyard during the stay and shall hand it over cleaned.
In case cleaning is not completed after the end of the rent period, a cleaning fee of 80€ can be charged.
COMPENSATION FOR DAMAGE
The client is liable for damage he or she causes to the cottage, its equipment or environment.
If the client causes serious disorder, danger or indifference of the rules in the cottage or in the cottage area, the hire contract can be cancelled immediately and the client has no right to refund of the rent. |
